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Three-plus decades of proactively and positively:
- Redefining convergent solutions for human resources (HR), employee-benefit programs, group-insurance plans, healthcare systems and services.
- Reshaping outsourced business processes into well-managed, innovative, staff-sensitive, service-oriented, and customer-centric operations.
- Revitalizing internal jobs and work cultures with a renewed sense of inspiration, interaction, engagement, purpose, and belonging.
- Reinforcing human dignity, equality, integrity, excellence, responsibility, and volunteer outreach to promote the common good.
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Healthcare, group insurance, compensation, benefits, internal HR programs
■ Qualified and non-qualified group health, life, disability, long-term care, dental, and vision plans
■ Total-rewards systems, staff / executive compensation, incentives, retention and severance
■ HR program design, implementation, staffing, training, automation, assessment, and improvement
■ HR systems (HRIS), payroll, accounting, learning, and insurance interfaces
■ Employee relations, EEO and affirmative action plans, discrimination and harassment prevention
■ Compliance with governing State and Federal regulations
Outsourced HR, benefits, group insurance, and retirement systems
■ HR, health, life, compensation, benefits, and retirement plans design, documentation, marketing, implementation, administration
■ Dedicated call and customer service center development, staffing, daily operations, quality assurance, production goals and controls
■ Client, consultant, provider, administrator relations
Enterprise growth and transformation
■ Business, strategic, and succession planning, opportunity assessment
■ Process analysis, identification, reengeneering, prioritization; performance enhancement
■ Change management, productivity and capability development, reorganization, rightsizing
Small business start-up and technology
■ Facilities, artistic / cultural collections, equipment, telephony, computer systems, Internet, and social networking
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■ Third-party administration
■ Business-process outsourcing
■ Federal civilian and military agencies
■ Investment brokerage and financial services
■ Group health, life, dental, vision, long-term care plans
■ Healthcare systems and services: plans, institutions, providers
■ Real estate development, construction, and property management
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Certified instructors
■ Flexible compensation and benefits
■ Consumer-driven / employee-choice plans
Master practitioners
■ Health Savings Accounts (HSAs)
■ Flexible Spending Accounts (FSAs)
■ Health Reimbursement Arrangements (HRAs)
■ Premium Conversion (PCP), Modular, Core-Plus, Full-Flex plans
Subject matter experts
■ Defined-contribution and cash-balance retirement plans
■ Healthcare reform--Affordable Care Act (ACA)
■ Healthcare and group insurance programs, systems, and services
■ TPA operations, consultant engagement, and vendor management
■ Benefit systems' design, development, implementation, and compliance
Outsourcing advisors
■ HR, health, life, compensation, benefits, retirement plans:
■ Feasibility studies, venture analyses, risk assessment
■ Pricing, profitability, market positioning
■ RFQ / RFP / proposal generation, consulting
■ Client acquisition and retention, contract negotiation
■ Consultant, provider, fund-manager relations
■ Cost containment, contingent-risk reduction
■ Engagement management, best practices
■ Communication programs' design, onsite presentation
■ Master plan sponsorship, plan documentation
■ Dedicated claims processing, customer service
■ Call-center staffing, training, effectiveness
■ Due diligence, compliance, Federal filings, problem resolution
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